Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using EmailOS, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

EmailOS is an email design tool that allows users to create, edit, and export HTML email templates. The service is provided by RetentionOS.

3. User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to use our service to:

  • Send spam or unsolicited commercial emails
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or content
  • Attempt to gain unauthorized access to our systems

5. Intellectual Property

You retain all rights to the content you create using our service. However, you grant us a license to use, store, and display your content as necessary to provide the service.

6. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

7. Limitation of Liability

To the maximum extent permitted by law, RetentionOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Termination

We may terminate or suspend your account at any time for violations of these terms. You may also cancel your account at any time through your account settings.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

10. Contact

For any questions about these Terms of Service, please contact us at: hi@retentionos.io